Terms of service

Overview

This website is operated by Echad. Throughout the site, the terms “we,” “us,” and “our” refer to Echad. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions.

Please read these Terms of Service carefully before accessing or using our website.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction through the use of this site.

Product Information

We do our best to display product colors, textures, and details as accurately as possible. Because many Echad pieces are handmade or made in small batches, slight variations may occur and are considered part of the character of each piece.

We reserve the right to modify or discontinue products at any time without notice.

Pricing & Availability

All prices are listed in USD.

We reserve the right to change pricing, product availability, or product descriptions at any time without prior notice.

In the event of an error in pricing or product information, we reserve the right to refuse or cancel any order placed for that product.

Orders

We reserve the right to refuse or cancel any order at our discretion.

If we make a change to or cancel an order, we may attempt to notify you using the contact information provided at checkout.

Shipping

Each Echad piece is made or finished by hand in small batches. Please allow 1–3 weeks for shipment depending on the item ordered.

Because Echad is rooted in Jewish tradition and handmade craftsmanship, shipment timelines may occasionally be extended around Jewish holidays and observances.

Once shipped, domestic orders typically arrive within 3–5 business days.

Echad is not responsible for shipping delays caused by carriers, weather, customs, or incorrect shipping information provided at checkout.

Returns & Exchanges

Please review our Return & Refund Policy for information regarding returns, exchanges, and final sale items.

Intellectual Property

All content on this website — including photographs, embroidery designs, artwork, branding, logos, product names, and written content — is the property of Echad and may not be copied, reproduced, or used without written permission.

Third-Party Services

Certain content, products, or services available through our site may include materials from third parties.

We are not responsible for the content, policies, or practices of any third-party websites or services linked through this site.

Limitation of Liability

Echad shall not be held liable for any damages or losses related to the use or inability to use our products, website, or services.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to the website.

Contact Information

Questions about the Terms of Service should be sent to:

echadbyshifra@gmail.com